What is Amazon’s Ring Security Cameras?

Unlike traditional home security systems, Ring offers a comprehensive home security solution that you can install in your home in just minutes. The company has marketed its line of miniature cameras, designed to be mounted as doorbells, in garages, and on bookshelves, not only as a means of keeping tabs on your home while you’re away, but of creating a sort of privatized neighborhood watch, a constellation of overlapping camera feeds that will help police detect and apprehend burglars (and worse) as they approach.

“Our mission to reduce crime in neighborhoods has been at the core of everything we do at Ring,” founder and CEO Jamie Siminoff wrote last spring.

Ring’s dismal privacy practices.

Beginning in 2016, according to one source, Ring provided its Ukraine-based research and development team virtually unfettered access to a folder on Amazon’s S3 cloud storage service that contained every video created by every Ring camera around the world. This would amount to an enormous list of highly sensitive files that could be easily browsed and viewed. Downloading and sharing these customer video files would have required little more than a click.

The security vulnerability was one of several problems with Ring’s Ukraine office. The engineers hired for the team often had little experience, former employees said, hindering the development of AI-powered doorbell cameras

What this means for you

A source said, Ring unnecessarily provided executives and engineers in the U.S. with highly privileged access to the company’s technical support video portal, allowing unfiltered, round-the-clock live feeds from some customer cameras, regardless of whether they needed access to this extremely sensitive data to do their jobs. For someone who’d been given this top-level access — comparable to Uber’s infamous “God mode” map that revealed the movements of all passengers — only a Ring customer’s email address was required to watch cameras from that person’s home. Although the source said they never personally witnessed any egregious abuses, they told The Intercept:

“if [someone] knew a reporter or competitor’s email address, [they] could view all their cameras.” The source also recounted instances of Ring engineers “teasing each other about who they brought home”

Although the engineers in question were aware that they were being surveilled by their co-workers in real time, the source questioned whether their companions were similarly informed.

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Ring’s actions may be in violation of state and federal privacy laws as well as consumer protection statutes. If you purchased and used Ring’s Security System, you may have a claim.
Call us to learn about your legal rights from an experienced class action lawyer or by filling out our free, no obligation case review form provided above.