Google Pixel Phones Equipped with Allegedly Defective Microphones

A Google Pixel class action lawsuit may be an option for individuals who purchased a Google Pixel or Pixel XL between October 2016 and the present. A class action lawsuit alleges that Google failed to disclose problems associated with the microphones in their Pixel and Pixel XL smartphones and failed to provide an adequate remedy to consumers when the defects were made known. Affected individuals may be able to pursue a claim with the help of a consumer fraud attorney.

For more information, contact Attorney Group today. Our consultations are free, confidential and without any obligation on your part. We can help answer your questions, and if you choose to pursue a claim we can connect you with an affiliated consumer protection attorney who can assist you throughout the legal process.

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Plaintiffs Claim Google Failed to Offer Refund or Replacement

Class action lawsuits are being filed on behalf of owners of Google Pixel and Pixel XL smartphones. According to a proposed class-action lawsuit filed on February 6, 2018, Google Pixel and Pixel XL smartphones allegedly contain a manufacturing defect that potentially “compromises the phone’s core functionality, preventing consumers from communicating by voice call and from using features like Google Assistant.”

Plaintiffs in the complaint claim that they complained directly to Google about issues with their phone’s microphones, and that other consumers have issued complaints about microphone and audio failures. In March 2017, Google confirmed that some Pixel and Pixel XL smartphones were experiencing microphone problems. The company stated that the problems are caused by “a hairline crack in the solder connection on the audio codec” and a “faulty microphone.”

According to the class action, Google allegedly replaced defective phones with other defective phones instead of providing customers with a refund or replacing the Pixels with non-defective phones. Likewise, despite the growing volume of complaints, and Google’s knowledge that the problems resulted from a systemic hardware defect related to the manufacturing process, Google refused to provide its customers with satisfactory warranty service.

How a Google Pixel Class Action Lawsuit Can Help

When a company engages in false or misleading advertising of its products, or otherwise commits deceptive trade practices, that company could be liable for any damage that result.

The actions of the defendants could constitute fraud and misrepresentation, breach of express warranty, breach of implied contract, as well as violations of the Magnuson-Moss Warranty Act and various state and local consumer protection laws, including California state laws.

Compensation may be sought for:

  • Replacement of phone
  • Loss of use
  • Costs incurred by owners, including loss of value, attributable to any wrongful conduct
  • Refund of the purchase price paid for affected services
  • Damages related to violations of consumer protection acts
  • Attorneys’ fees

Individuals who own a Google Pixel or Pixel XL may be eligible to pursue damages through a Google Pixel class action lawsuit and are encouraged to seek the advice of an experienced consumer fraud attorney to learn more about their rights and remedies.

The Time You Have to Pursue a Claim is Limited. Contact Us Today.

For more information, contact Attorney Group. You can fill out the form on this page or contact us by phone or email.

After you contact us, an attorney will follow up to answer questions that you might have. There is no cost or obligation to speak with us, and any information you provide will be kept confidential.

Please note that the law limits the time you have to pursue a claim or file a lawsuit for an injury. If you think you have a case, you should not delay taking action.