Recall Report: Week of November 21, 2016

This week saw a recall on baby food, recalls on Sabra hummus products, recalls on Heinz gravy, recalls on sterile drug products, recalls on Sabra vegetable products, recalls on off-road vehicles, recalls on roasted chicken quarters, recalls on chicken chili soup, recalls on air valves, recalls on reclining chairs, recalls on fireworks, recalls on carpet cleaning powders, recalls on electric bug killers, recalls on notebook computer batteries, recalls on sandwiches made with Sabra hummus, recalls on dietary supplements, recalls on meatballs, recalls on ready-to-eat chicken products, recalls on homeopathic products, and recalls on crab cakes. 

Details are below, courtesy of cpsc.gov and recalls.gov.

If you would like more information on a recalled product, or if you have been injured by a product, including one of the products listed below, contact Attorney Group for more information. We offer free, no obligation consultations. We can help answer your questions. If you have a case and would like legal counsel, we can connect you with an affiliated product liability attorney who can assist you through the legal process. Get informed; get connected. Contact Attorney Group today.

Product Recalls for the Week of November 21, 2016:

  • H-E-B Baby Food: H-E-B announced today that it has issued a precautionary recall of its entire H-E-B Baby Food 2 pack 4 oz. cups product line only. As of this afternoon, the H-E-B Baby Food 2 pack 4 oz. cups were removed from shelves out of an abundance of caution due to a customer report of a small piece of rubber found inside a single container of one variety of the product. H-E-B has launched a full investigation into the incident and is working closely with its H-E-B Baby Food manufacturer to ensure all safety measures are being taken when manufacturing the product. The FDA has been made aware of the recall. A complete list of recalled baby food can be found here. H-E-B is encouraging customers who have any H-E-B Baby Food 2 pack 4 oz. cups in their pantries to return it to their nearest H-E-B store for a full refund. Recall Date: 11/18/2016
  • Sabra Hummus Products: Sabra Dipping Co., LLC is voluntarily recalling certain hummus products made prior to November 8, 2016 due to concerns over Listeria monocytogenes, which was identified at the manufacturing facility but not in tested finished product. The recall includes the products listed below; these were distributed to retail outlets, including food service accounts and supermarkets, in the U.S. and Canada. Consumers with any product with a “Best Before” date up through January 23, 2017 are urged to discard it. Consumers can find code and “Best Before” date on the lid of each package. A full list of recalled hummus products can be found here. No other Sabra products are affected. In particular, Sabra products not included in the recall are: Sabra Organic Hummus, Sabra Salsa, Sabra Guacamole and Sabra Greek Yogurt Dips. Recall Date: 11/19/2016
  • Heinz Homestyle Bistro Au Jus Gravy: Approximately 500 cases of Heinz HomeStyle Bistro Au Jus Gravy are voluntarily being recalled because some of the jars may be mislabeled as Heinz Pork Gravy and therefore not labeled as containing milk and soy. People who have an allergy or severe sensitivity to milk or soy run the risk of a serious or life-threatening allergic reaction if they consume this product. For retailers, recalled products include cases of 12-ounce glass jars of Heinz HomeStyle Gravy Bistro Au Jus with BEST BY date MU6F04 Best By 12/28/2017 and case UPC 10013000798508. For consumers, recalled products include individual packages of 12-ounce glass jars with BEST BY date and Manufacturing Code 12/28/2017 MU6F04 4Q XX:XX and individual package UPC 013000798907. Consumers who purchased this product should not eat it. They should return it to the store where purchased for an exchange or full refund. Recall Date: 11/19/2016
  • Sterile Drug Products: Cantrell Drug Company is voluntarily recalling certain unexpired sterile drug products due to lack of sterility assurance. A complete list of the recalled products, distributed nationwide to health care facilities from May 25 to October 31, 2016, can be found here. Administration of a drug product intended to be sterile that is not sterile could result in serious infections that may be life-threatening.  The company has not received any reports of adverse events, but is issuing this recall out of an abundance of caution following a recent inspection of the company’s facility. Cantrell Drug Company will begin notifying its customers by email and phone and is arranging for the return of all recalled products.  Consumers who have product subject to the recall should stop using it and contact the company. To return medication or request assistance related to this recall, contact Cantrell Drug Company. Recall Date: 11/18/2016
  • Sterile Drug Products: Tri-Coast Pharmacy Inc. is voluntarily recalling all sterile products prepared between May 17, 2016 and November 17, 2016 and that remain within expiry (list is attached below) due to Food and Drug Administration’s (“FDA”) concerns over the lack of sterility assurance of the drugs named in this recall. Administration of a drug product intended to be sterile that has microbial contamination has the potential to result in serious infections which may be life-threatening. No portion of any lot of these medications has been found to be non-sterile, but the FDA is concerned that the conditions under which they were produced introduce a lack of sterility assurance for these products. To date, Tri-Coast Pharmacy has received no adverse event reports for these products. The recalled drug products were used for a variety of indications. All recalled products have a Tri-Coast Pharmacy Inc. label that includes the name Tri-Coast Pharmacy Inc., our logo, the drug name, lot number and the expiration date. In the event a patient is unsure if their product is on the list of recalled drugs, you can call the pharmacy to inquire. Patients should contact their physician or healthcare provider if they have experienced any problems that may be associated with using these products. Providers who have dispensed any sterile products prepared between May 17, 2016 and November 17, 2016 to a patient should contact the patient(s) to whom the product was dispensed and make the patient(s) aware of this recall. A full list of recalled products can be found here. Recall Date: 11/18/2016
  • Sabra Vegetable Products: Following the Sabra Dipping Co., LLC’s (“Sabra’s”) recall where select Sabra’s products were recalled due to the potential of being contaminated with Listeria monocytogenes, Taylor Farms Tennessee, Inc., Taylor Farms Texas, Inc. and Taylor Farms Pacific, Inc. (all collectively referred to as “Taylor Farms”) are voluntarily recalling a limited number of products that contain Sabra’s recalled products. The recalled products are labeled “Taylor Farms Veggie and Hummus Bistro Boxes” and “Schnucks Vegetable and Hummus Snack Trays” containing Sabra Hummus Classic 2 oz. dipping cups. The Taylor Farms products subject to the recall include “Taylor Farms Veggie and Hummus Bistro Boxes,” UPC 0 30223 01037 1, Use By Date 11/11/16 – 12/1/16 and “Schnucks Vegetable and Hummus Snack Trays,” UPC 0 41318 09193 9, Use By Dates 11/18/16 & 11/23/16. No other Taylor Farms products are impacted by this recall. The recalled products were distributed from October 30, 2016 – November 18, 2016. The grocers involved have been instructed to remove any remaining product from their shelves and to dispose of any of the remaining product in their inventory. The recalled products were distributed in Arkansas, California, the District of Columbia, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Missouri, North Carolina, Nevada, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia. Customers who have purchased these products are urged not to consume the products and should dispose of the recalled products immediately. Recall Date: 11/21/2016
  • BRP Side-by-Side Off-Road Vehicles: BRP U.S. Inc. is recalling its side-by-side off-road vehicles because the steering rack and pinion assembly can have an improper amount of grease and result in a loss of steering control and crash hazard. This recall involves model year 2017 Can-Am Maverick X3 side-by-side vehicles. The vehicles came in various colors. The model name and Vehicle Identification Number (VIN) is printed on a label under the glove box. To verify if your vehicle is included in the recall, have your VIN (Vehicle identification Number) ready and contact your authorized Can-Am side-by-side dealer or BRP. Recalled models include the 2017 Can-Am Maverick X3 STD, 2017 Can-Am Maverick X3 XDS, and 2017 Can-Am Maverick X3 XRS. Recalled vehicles were sold at Can-Am dealers nationwide from August 2016 through November 2016. Consumers should immediately stop using the recalled vehicles and contact a BRP Can-Am side-by-side dealer to schedule an appointment for a free repair. BRP is notifying registered consumers directly about this recall. Recall Date: 11/22/2016
  • Roasted Chicken Quarters: Omni Custom Meats, Inc. is recalling approximately 191,695 pounds of marinated Roasted Chicken Quarters due to misbranding, specifically an undeclared allergen, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced. The product contains soy, a known allergen which was not declared on the product label. The marinated Roasted Chicken Quarters were produced from Jan. 12 through Nov. 15, 2016. Products subject to recall include 5,477 cases of 35-pound heat sealed bags containing 52 pieces of “Roasted Chicken Quarters – Sea Salt, Cane Juice, Chicken Broth Powder, Canola Powder, Spices.” The products subject to recall bear establishment number P-2199 inside the USDA mark of inspection. These items were shipped to distributors in Georgia and Missouri. Recall Date: 11/22/2016
  • Ready-to-Eat Chicken Chili Soup: Hale and Hearty Soups, LLC is recalling approximately 455 pounds of ready-to-eat chicken chili soup product that may be adulterated with Listeria monocytogenes, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced. The ready-to-eat chicken chili soup product was produced and packaged on Nov. 9, 2016. Products subject to recall include 6.9-pound bags containing “CHICKEN CHILI SOUP” with an “Expires: 12/09” date. The products subject to recall bear establishment number “P-34800” inside the USDA mark of inspection. These items were shipped to food service distributors in Maryland, Massachusetts, New Jersey, New York and Vermont. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Recall Date: 11/22/2016
  • Work ‘N Leisure Air Valves: Work ‘N Leisure Products Inc. is recalling its Practi-VALVE training valves because the end-cap of the valves can detach in a person’s mouth while being used during CPR training, posing a choking hazard. This recall involves Practi-VALVES that are used to practice mouth-to-mouth resuscitation/CPR.  The trainee connects the blue plastic air valve to a plastic mask, places it over the dummy’s mouth and blows through the valve to fill the dummy’s lungs with air.  “WNL Products” is printed in white on the valves.  This recall only involves valves in Lot 3197. “Lot 3197” is printed on the packaging.  The valves measure 2.75 inches long by 1 inch wide and are disposable. Recalled training valves were sold online at Amazon.com and wnlproducts.com and in the following catalogs: Channing Bete Company, CPR Savers & First Aid Supply, Emergency Medical Products, MCR Medical Supply, NASCO, School Health Company, School Nurse Supply and World Point ECC from July 2016 through September 2016. The valves were sold separately from the mask. Consumers should immediately stop using the recalled valves and contact Work ‘N Leisure to return the valves for free replacements. Recall Date: 11/23/2016
  • Reclining Chairs: Human Touch LLC is recalling its perfect power recliner chairs because the chair’s joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers. This recall involves Human Touch’s Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measure about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words “Human Touch” and “Perfect Chair” and the model and serial number can be found on the cross bar connecting the rear legs of the chair. Recalled chairs were sold at Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com. Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair. Recall Date: 11/23/2016
  • Dry Carpet Cleaning Powder: Milliken & Company is recalling six brands of dry carpet cleaners because the dry carpet cleaning powder can contain harmful bacteria. Exposure to bacteria poses a risk of respiratory and other infections in immunocompromised individuals. Consumers with healthy immune systems are generally not affected by the bacteria. This recall involves Arm & Hammer, Capture, Healthy Home, Oreck, Resista and Riccar brands of dry carpet cleaners. The powder can be sprinkled on carpets and rugs to clean and deodorize them. The dry carpet cleaner was sold in various sizes and lot numbers. The lot number is printed on stickers on each container marked with a letter followed by the five-digit lot number. Capture and Resista brand dry carpet cleaners were sold individually and as part of a cleaning kit including a pre-mist spray and a brush. A complete list of recalled items can be found here. Recalled products were sold at Home Depot, Lowes, Menards, Oreck, Walmart and specialty carpet and vacuum stores nationwide from July 2015 through September 2016. Consumers should immediately stop using the recalled dry carpet cleaner and contact Milliken to receive a free replacement. Recall Date: 11/23/2016
  • Fireworks: American Promotional Events Inc. is recalling its Bat Out of Hell and Powder House fireworks because these fireworks devices could unexpectedly tip over during use, posing a serious injury hazard to consumers. The recall involves Bat Out of Hell fireworks with model number CP1129 and Powder House fireworks with model number CP1130. The model number is printed on all four sides of the device above the warning label. These are 1.4g consumer fireworks devices that consist of 16 multiple shots in the shape of a square cube. The name of the product is printed on the packaging, along with the word “TNT.” Recalled fireworks were sold at Fireworks retailers, including display stands and tents in states permitting the sale of consumer fireworks, from May 2005 through June 2005. Consumers are encouraged to return the recalled fireworks to the store where purchased for a full refund or contact American Promotional Events for instructions. Recall Date: 11/23/2016
  • Charmglow Electric Bug Killers: Allied Tube and Conduit Corp. is recalling its Charmglow electric bug killers because because infrequent cleaning of insect accumulation in the units in conjuction with high- humidity conditions can cause the product to catch fire. Manufactured in Taiwan, the recalled bug killers are models 071512 (15 watt), 073425 (25 watt), 074001 (40 watt), and 078012 (80 watt). The model numbers are printed on the label affixed to the top of the unit. Consumers should discontinue using the bug killer and call Allied Tube and Conduit Corporation for instructions on returning the unit for a refund. Recall Date: 11/23/2016
  • HP Notebook Computer Batteries: Hewlett-Packard Company is recalling its HP and Compaq Notebook Computer Batteries because an internal failure can cause the battery to overheat and melt or char the plastic case, posing a burn and fire hazard. The recalled lithium ion rechargeable batteries are used with various HP and Compaq notebook computers. The recalled batteries are a subset of those manufactured in early January 2005, and will have a bar code label starting with L3. HP and Compaq Notebook Model Series that may contain a recalled battery include HP Pavilion Family dv1xxx and ze2xxx; HP Compaq Family nx48xx; and Compaq Presario Family V2xxx and M2xxx. The notebook model is located on the display screen bezel or in the labeling on the bottom of the notebook. Recalled notebooks were sold at National and regional computer and electronics stores, online stores, and at hp.com and hpshopping.com from January 2005 through December 2005. Consumers should stop using the “L3” coded batteries immediately and contact HP to determine if the specific battery is one of the ones being recalled, and if it is, receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives. Recall Date: 11/23/2016
  • Mediterranean Style Chicken with Hummus Sandwiches: LSG Sky Chefs Supply Chain Solutions, Inc. (“LSG Sky Chefs”) announced today that it is issuing a voluntary recall for the Mediterranean Style Chicken with Hummus sandwiches the company produces for 7-Eleven stores. The hummus spread used in the sandwiches is subject to a national recall issued by Sabra Dipping Company due to possible Listeria monocytogenes contamination.  All Mediterranean Style Chicken with Hummus sandwiches have already been pulled from affected 7-Eleven stores. No other products or retailers are involved in this voluntary recall. Approximately 241 sandwiches containing the Sabra Dipping Company hummus were produced and distributed from the LSG Sky Chefs facilities in San Jose, CA. The company also produced approximately 72 sandwiches from its Las Vegas, NV location. Consumers who purchased this sandwich at 7-Eleven between November 18, 2016 and November 20, 2016 are asked to dispose of the product or return it to 7-Eleven for a full refund. Additionally, consumers should also look for a “best buy” date of November 19, 2016 through November 21, 2016. Recall Date: 11/23/2016
  • Mediterranean Style Chicken with Hummus Sandwiches: LSG Sky Chefs Supply Chain Solutions, Inc. (“LSG Sky Chefs”) announced today that it is issuing a voluntary recall of 103 units of Mediterranean Style Chicken with Hummus sandwiches. The hummus spread used in the affected sandwiches was recalled by Sabra Dipping Company due to possible contamination with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Approximately 103 Mediterranean Style Chicken with Hummus sandwiches, packaged in the plastic clam shell, net wt. 8 oz., UPC 0 52548 58888 5, were produced and distributed to 7-Eleven stores in Washington. No other Sky Chefs’ products or retailers are involved in this voluntary recall. Consumers who purchased this sandwich at 7-Eleven stores between November 18, 2016 and November 20, 2016 are asked to dispose of the product or return it to a 7-Eleven store for a full refund.  Additionally, consumers should also look for a “best buy” date located on the back of the package of November 19, 2016 through November 21, 2016. Recall Date: 11/23/2016
  • 7-Eleven Chicken and Hummus Sandwiches: LSG Sky Chefs Supply Chain Solutions, Inc. (“LSG Sky Chefs”) announced today that it is issuing a voluntary recall for the 7-Eleven Chicken and Hummus sandwiches the company produces for 7-Eleven stores in the Pittsburgh, PA, Cleveland, OH, and the Buffalo, NY markets. The hummus spread used in the sandwiches is subject to a national recall issued by Sabra Dipping Company due to possible Listeria monocytogenes contamination. All 7-Eleven Chicken with Hummus sandwiches have already been pulled from affected 7-Eleven stores. No other products or retailers are involved in this voluntary recall. Approximately 389 7-Eleven Chicken and Hummus sandwiches, packaged in a plastic clam shell, net et. 8 oz., UPC 0 52548 58888 5, were produced and distributed to 7-Eleven stores in the Pittsburg, Cleveland and Buffalo areas. Consumers who purchased this sandwich at 7-Eleven stores between November 18, 2016 and November 20, 2016 are asked to dispose of the product or return it to a 7-Eleven store for a full refund. Additionally, consumers should also look for a “best buy” date located on the back of the package of November 19, 2016 through November 21, 2016. Recall Date: 11/23/2016
  • Fresh to Go Mediterranean Chicken Hummus: “Fresh to Go Mediterranean Chicken Hummus” sandwiches (UPC 5254858888) manufactured solely for 7-Eleven Corporation are being recalled because Sabra Dipping Company has recalled the ingredient Red Pepper Hummus. Greencore, USA is voluntarily recalling these sandwiches. Sabra Dipping Company has recalled the Red Pepper Hummus ingredient used in this sandwich because of potential contamination with Listeria monocytogenes. The source of the contamination originated with Sabra Dipping Company, not Greencore. Because of the two day shelf life of the refrigerated fresh ready to eat sandwich, Greencore is recalling only lots distributed since October 15, 2016.  Sandwiches were only distributed only to 7-Eleven stores in Illinois, Indiana, Iowa, Wisconsin and Massachusetts, Rhode Island, Connecticut, maine, Vermont, New Hampshire and New York. The “Use By Date” of sandwiches is listed on the back panel of the sandwich. A complete list of “Use by Dates” that are impacted by this recall can be found here. Customers who have purchased this sandwich are urged to not consume the product and should dispose of the recalled sandwich. Recall Date: 11/23/2016
  • DMAA Dietary Supplement: NutriVitaShop, a dba of Naturecom Inc., is requesting the voluntary nationwide recall of its DMAA net weight 500g to include lot #20141102, 20150715, 20151022, 20160226, 20160701, 20161017 and 20150323 because there may be presence of DMAA. DMAA is also known as 1,3-dimethylamylamine, methylhexanamine, or geranium extract. DMAA is commonly used as a stimulant, pre-workout, and weight loss ingredient in dietary supplement products. The Food and Drug Administration (FDA) has warned that DMAA is potentially dangerous to health as it can narrow blood vessels and arteries, which can cause a rise in blood pressure or other cardiovascular problems such as shortness of breath, arrhythmias, tightening in the chest, and heart attack. DMAA net weight 500g is purchased by through a direct sales force within the United States and Puerto Rico, and through online sales, for both personal consumption and wholesale. DMAA net weight 500g is packaged in approximately 8″ x 11” silver and clear mylar ziplock bags that contain 500g of DMAA. Consumers who have purchased DMAA net weight 500g with the above-mentioned lot numbers are advised to immediately stop using the product and are urged to return it to the place of purchase for a full exchange. Recall Date: 11/23/2016
  • Nick’s Italian Style Meatballs: Nick’s of Calvert is recalling approximately 305 pounds of ready to eat (RTE) meatball products due to misbranding and undeclared allergens, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced. More specifically, required information on where the product was produced or repackaged is absent from the labeling and the product contains eggs and milk, known allergens which are not declared on the product label. Products subject to the recall include 5-pound clear plastic packages containing “NICK’S Fully Cooked Italian Style Meatballs.” The product subject to recall does not bear a USDA mark of inspection; this is not required for product sold at retail that is labeled under the retail exemption. Other typical identification markings, including best before or use by dates or processing or repackaging dates are also absent from the product labels. The product was sold in retail locations in Maryland. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Recall Date: 11/23/2016
  • Ready-to-Eat Chicken Products: National Steak and Poultry is recalling approximately 17,439 pounds of ready-to-eat chicken products due to adulteration because of possible undercooking, resulting in the potential survival of bacterial pathogens in the products, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced. The ready-to-eat chicken products were produced Oct. 4, 2016.  The products were packaged on Oct. 4 and Oct. 5, 2016. Products subject to recall include 5-pound bags packed 2 bags per case; product labeled “Distributed by National Steak and Poultry, Owasso, OK Fully Cooked, Diced, Grilled Boneless Chicken Breast Meat with Rib Meat” with Lot code 100416, and Case Code: 70020; and 5-pound bags packed 2 bags per case; product labeled “Hormel Natural Choice 100% Natural No Preservatives Fully Cooked Roasted Chicken Breast Strips with Rib Meat Natural Smoke Flavor Added” with Lot code 100416, and Case code 702113. The cases containing the products subject to recall bear establishment number “P-6010T” inside the USDA mark of inspection. These items were shipped to food service locations nationwide and should not be in consumers’ possession. No other Hormel product is impacted. There have been no confirmed reports of adverse health effects or illnesses due to consumption of these products. Anyone concerned about a health effect should contact a healthcare provider. Recall Date: 11/23/2016
  • Homeopathic Products Containing Belladonna Extract: Raritan Pharmaceuticals, a contract manufacturer for Homeolab USA, is voluntarily recalling homeopathic products containing belladonna extract (see products below) due to the potential for variation in the content of belladonna extract in the products. The U.S. FDA has tested some products and recovered varying levels of belladonna extract content from what is declared on the label. Raritan Pharmaceuticals is a contract manufacturer of these products for Homeolab USA that supplies the belladonna blends to Raritan Pharmaceuticals. Products subject to recall include: CVS Homeopathic Infants’ Teething Tablet 135 tablets, UPC 050428424162, Lots: 41116 and 43436; and Kids Relief Homeopathic Ear Relief Oral Liquid 0.85 fl. oz., UPC 050428441633, Lot: 33149. The homeopathic products have a very small amount of belladonna, a substance that can cause harm at larger doses. The company is voluntarily recalling the product out of an abundance of caution. These products were distributed Nationwide. Consumers with any product being recalled should stop using the product. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using this drug product. Recall Date: 11/24/2016
  • Blue Crab Mini Crab Cakes: Handy Seafood Incorporated (“Handy”) is voluntarily recalling approximately 71 cases of Blue Crab Mini Crab Cakes. The voluntary recall is limited to this product which was distributed to Whole Foods stores in New Hampshire, Massachusetts, Maine, Connecticut, and Rhode Island between November 11, 2016 and November 23, 2016. Whole Foods has confirmed that less than 60 individual trays of the product have been sold to the public. The voluntary recall is being made because of Handy’s discovery during a routine review of its recipe that the product contains milk byproducts and anchovies which are known allergens but which are not declared on the label. The product should be returned to the store where it was purchased for a refund or contact Handy directly for refund if product is thrown away. 11/24/2016

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