FTC Warning: Xbox One Warranty Coverage Possibly Violates Federal Law

An Xbox warranty lawsuit may be an option for individuals who purchased an Xbox One video game console with warranty coverage containing language potentially in violation of federal law. The Federal Trade Commission (FTC) sent a warning letter to Microsoft requesting that the company revise language in its Xbox One warranty coverage or face possible legal action. Affected individuals may be able to pursue a claim with the help of a consumer fraud attorney.

For more information, contact Attorney Group today. Our consultations are free, confidential and without any obligation on your part. We can help answer your questions, and if you choose to pursue a claim we can connect you with an affiliated consumer protection attorney who can assist you throughout the legal process.

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Microsoft Given 30 Days to Correct Any Potential Violations

In April 2018, the FTC reported that it had “sent warning letters to six major companies that market and sell automobiles, cellular devices, and video gaming systems in the United States.” The FTC did not initially disclose the names of those six companies, but after a Freedom of Information Act request made by multimedia publication Motherboard, it became known that Microsoft was one of the companies named.

According to the letters obtained by Motherboard, the FTC was concerned about certain statements contained in its warranty coverage of one of Microsoft’s most popular console products, the Xbox One. The FTC stated that it was “particularly concerned” with certain provisions contained in the console’s warranty that effectively void the warranty if the “Xbox One or Accessory is…repaired by anyone other than Microsoft.” The FTC claims that these kinds of warranty coverage provisions could harm consumers as well as other businesses competing against companies such as Microsoft.

The FTC has given Microsoft and five other companies 30 days to review and revise any practices that do not adhere to federal law, specifically the Magnuson-Moss Warranty and FTC Acts. The FTC stated that it may take legal action if the companies fail to revise the information located on their websites. Likewise, the consumer protection agency made it clear that it was not going to waive any possibility of “injunctive and monetary remedies against Microsoft based on past or future violations.” Although many companies place these types of restrictions on their products, many are in violation of federal law.

How an Xbox Warranty Lawsuit Can Help

According to the FTC warning letter sent in April 2018, the actions of the Microsoft Corporation could also violate the Magnuson-Moss Warranty Act, a federal law that governs consumer product warranties. Various state and local consumer protection laws, including California state laws, could be in violation as well.

Additionally, when a company engages in false or misleading advertising of its products, or otherwise commits deceptive trade practices, that company could be in violation of the FTC Act that requires any representations contained in consumers warranties be “truthful and non-misleading.” The company could also be liable for any damages that result.

Individuals who purchased an Xbox One containing potentially wrongful warranty coverage may be eligible to pursue damages through an Xbox warrany lawsuit and are encouraged to seek the advice of an experienced consumer fraud attorney to learn more about their rights and remedies.

The Time You Have to Pursue a Claim is Limited. Contact Us Today.

For more information, contact Attorney Group. You can fill out the form on this page or contact us by phone or email.

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Please note that the law limits the time you have to pursue a claim or file a lawsuit for an injury. If you think you have a case, you should not delay taking action.